Requesting a Payout from Your Account Balance
Withdrawals follow a short review step before funds leave your account — this is standard across every payout method we support and keeps your balance secure. Head to the cashier, choose Withdraw, and select the same payment method you used to deposit when possible; matching the deposit and withdrawal method reduces friction on our review side. PayPal and Venmo payouts return funds
to the originating account. Play+ withdrawals reload to your prepaid card balance. We do not publish fixed payout windows because processing can vary; your account history tab updates as each stage completes.
- Open the Withdraw Screen — Inside the cashier, select Withdraw. Your eligible payout methods appear based on your deposit history and account verification status.
- Select Amount and Destination — Enter the amount you want to withdraw and confirm the destination — your linked PayPal, Venmo, or Play+ account. Double-check the account details before proceeding.
- Complete Identity Verification — If your account hasn't cleared the full KYC review yet, we'll prompt you to upload your documents at this step. Completing verification unlocks the payout queue.
- Track Status in Account History — Your withdrawal request shows a status label — pending, under review, or sent — inside your account history. You'll also receive an email when the payout moves to sent.